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Support

Rely on Synergy for your Tier 1, 2, and 3 SynergyOS IT support needs, including 24/7 support, help desk, and engineering support.

Synergy provides 2 different levels of support:

  • Standard: limited to urgent issues for SaaS customers
  • Premium: support with defined SLAs in one time zone (Americas, EMEA or APAC)